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Healthcare Food and Support Services Resources to Improve Patient Experience

Expertise in healthcare food and support services for healthcare leaders focused on improving patient experience


Compass One Healthcare “Socktober” Campaign Donates 138,383 Socks to Local Charities

We're proud to announce that Compass One Healthcare's “Socktober” campaign donated 138,383 socks to local charities and communities. (read more)

Diversity and Inclusion Best Practices in Healthcare

As is the case in many industries, healthcare organizations are looking for ways to improve diversity and inclusion in their workplaces. However, identifying diversity and inclusion best practices in healthcare can pose a challenge. (read more)

How to Reduce Healthcare Cost by Optimizing Patient Flow

Healthcare organizations focused on reducing healthcare costs should consider optimizing patient flow as part of their overall cost reduction strategy. (read more)

Recognition: The Secret Weapon to Improving Employee Retention in Healthcare

Celebrating associates offers a secret weapon for healthcare organizations that want to foster engagement while boosting employee morale. (read more)

How We Are Making Diversity & Inclusion Part of Our Company’s Culture

Diversity, equity, and inclusion are more than just a business imperative. It is part of our environment and culture. Our DIAC team works every day to promote inclusion by empowering everyone to create exceptional experiences for our patients, guests, and coworkers. Associates embracing these values are change agents that make us a unique company. (read more)

What's the Relationship Between Employee Engagement and Healthcare Quality?

Quality patient care is a top priority of every healthcare organization. Interactions between healthcare associates and patients play a significant role in patient satisfaction, and organizations are continually striving to improve healthcare quality through associate and patient interaction. (read more)

The Benefits of Outsourcing in Healthcare

The medical sector is one of the largest segments seeking business process outsourcing (BPO). Outsourcing key tasks frees time, focus, and funds for patient care, which is at the heart of all operations in the healthcare industry. (read more)

Five Ways to Improve Employee Retention in Healthcare

Employee retention in healthcare comes with challenges. Associates may face burnout and become disengaged. Strategically addressing these challenges is a must for leaders in healthcare organizations. Learn about five ways to start improving employee retention. (read more)

Creating an Outsourcing Plan for Healthcare Food and Support Services

Outsourcing allows your healthcare facility to invest more time and funds into its specialty areas while allowing other experts to handle functions in their area of expertise. Here are a few key steps that will help you develop a successful plan for outsourcing some of the tasks involved in operating your healthcare facility. (read more)

Cultivating Diversity in Healthcare Food and Support Services

Workplaces across all industries are placing a heightened focus on cultivating diversity in the workplace and healthcare is no exception. Diversity in healthcare plays a considerable role in the experiences of associates and patients alike. (read more)

Healthcare Outsourcing: Is It Time to Outsource Food and Support Services

Healthcare organizations and their leaders are challenged to deliver quality care while controlling their costs and reducing variability. It's a difficult but necessary balance, and many are looking to strategic partners and outsourcing to help remain competitive in an always-changing market. (read more)

How Technology is Reshaping Healthcare Food and Support Services

Host, Tommy Kane, speaks with the CEO of Compass Digital Labs, Jugveer Randhawa, to discuss the future of technology in the healthcare business. (read more)

Benefits of a Diverse Healthcare Workforce

From improved associate engagement to better patient satisfaction and outcomes, having a diverse healthcare workforce can provide a huge advantages. (read more)

How to Recruit and Retain Top Healthcare Food and Support Services Talent

Attracting the right talent is key to ensure your healthcare organization provides a positive experience and maintains a good reputation within the community. The most effective healthcare recruitment strategies focus on attracting the right talent for all roles, including non-clinical jobs in foodservice or other support service functions. (read more)

The 5 pillars of Safety in Healthcare

We sit down with Rich Fezcko, National Director of Standards and Innovation at Compass One Healthcare to talk about the importance of the 5 Pillars of Safety in Healthcare. (read more)

Recruitment Strategies for Healthcare Systems in Food and Support Services

Smart recruitment strategies for healthcare organizations are the building blocks of cultivating an engaged workforce that stays. As your healthcare organization focuses on filling clinical roles, be sure to also invest in a recruitment strategy for your food and support service teams. Here are a few things to help your team get started. (read more)

Ten Low or No Cost Ways to Improve Patient Satisfaction

Each touchpoint of a patient's journey contributes to a patient's overall satisfaction, from online encounters to clinical worker interactions. Consider these 10 low cost ways to improve patient satisfaction at your organization. (read more)

Bundle These Contracts to Reduce Hospital Costs

Hospitals can control costs and achieve better financial predictability in part by bundling contracts for certain support service functions. Learn which ones you should bundle first. (read more)

Three Tips to Reduce the Cost of Healthcare Without Compromising Patients' Health and Safety

The balance between cost and patient care is fragile. Hospitals must strategically examine ways to bring reduce costs, otherwise, they run the risk of compromising care and ultimately increasing spending. The following three tips can help your organization get started. (read more)

How to Improve Cost Management in Healthcare

Why cost management in healthcare is important and how to improve it at your healthcare organization. Learn four strategies to reduce costs. (read more)

Celebrating Black History Month with the American Nurses Association President Dr. Ernest Grant

On this transcribed episode of Compass One Connections, we sit down with the President of the American Nurses Association, Dr. Ernest Grant! We discuss Dr. Grant's history and how he came to be the first Black male leading the ANA, how COVID-19 has and continues to showcase the resilience of Nurses, and so much more. (read more)

Three Key Areas to Help Improve the Children's Healthcare Experience

Improve the children’s healthcare experience for kids and their families by addressing these three areas: time, empathy and communication. (read more)

How Support Services Impacts a Child’s Hospital Experience

Children’s hospitals are different than acute care and require a customized support services approach. Foodservice, environmental services and patient transportation can improve the children’s healthcare experience for kids and their families. (read more)

How to Improve Patient Experience in the Emergency Department

Discover the importance of a patient's experience in the emergency department as well as the steps you can take and the services you can offer to improve it. (read more)

Patient Satisfaction Improvement Strategies for Health Systems

Patient satisfaction improvement strategies for hospitals and healthcare systems focused on boosting patient experience within their organization. (read more)

Helping Nurses Own the Moment

Nurses are one of the most valuable resources in healthcare facilities for building patient trust. Use these tips to help nurses own the moment and create positive patient experiences. (read more)

Five Things You Need to Know About a Support Services Transition

Learn the five things you need to know about a support services transition in the healthcare industry. Use this article as a guide to help create successful transitions in your own healthcare organization. (read more)

Compass One Leaders Host Virtual New York Event to Fight Heart Disease and Stroke

Compass One Leaders, Howard Weinstein and Chris Hariegel hosted the American Heart Association's annual "Heart & Stroke Ball" virtually this year. (read more)

Feeling Stress During the COVID-19 Crisis? Here Are Ways to Cope

As we continue to take measures to fend off the coronavirus, it’s easy to experience high levels of stress. The change in our daily routines is causing us to alter our lifestyles, and these changes can take their toll. Learn ways to cope. (read more)

Raising the Safety Standards in Ambulatory Surgery Centers

Ambulatory surgery centers (ASC) are becoming more popular. Here are ways to raise the safety standards at ambulatory surgery centers as ASCs continue to be a model for the future. (read more)

Five Strategies To Improve Patient Experience At Surgical Centers

In a culture characterized by options and hyper-personalization, ambulatory surgical centers are focused on creating excellent patient experiences. Here are five ways you can improve patient experience at your surgical center. (read more)

Improving Quality and Care with the National Performance Center

Compass One Healthcare's National Performance Center leverages data to improve care quality and speed, saving costs and boosting satisfaction. (read more)

Cost Reduction Strategies for Health Systems

Hospitals and healthcare systems are focused on managing their costs. More than just cutting, healthcare leaders are trying to find financial predictability in an industry that is anything but predictable. Here are four cost reduction strategies for healthcare executives to minimize cost without sacrificing patient satisfaction. (read more)

Making more hospital stays less risky.

A visit to the hospital can be scary. Approximately 75,000 people die each year from an infection they acquired in the hospital… (read more)

Morrison’s crEATe kitchen targets chronic conditions.

A food and nutrition service plays an active part in patient wellness. (read more)

Cooperation, collaboration, communication.

St. Luke’s Hospital in Kansas City has proven that people can create real synergy when they join forces to improve the Patient experience. (read more)

How does your child’s school lunch measure up?

Do you make the grade when you pack your child’s lunch? (read more)

Meeting the challenge to reduce persistent pathogens.

As Pathogens become more and more resistant to standard cleaning methods, reducing HAIs is a challenge… (read more)

We’re cooking up a new meaning for "hospital food"

It’s a new era. The once-dreaded term “hospital food” now means high quality and lots of choices. (read more)

Crothall & Morrison serve US News & World Report’s best hospitals.

Combined, Crothall and Morrison serve 10 of the top 20 Acute Care Hospitals and 7 of the 10 Top Children’s hospitals. (read more)

Patients Know Clean When They See It

Patients’ perception of cleanliness affects the hospital’s brand and reputation. (read more)

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