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Environmental Services – Delivering on the Patient-Centered Promise by Press Ganey

Press Ganey, in partnership with Compass One Healthcare, studied the relationship of perceived cleanliness by Patients to infection incidence and ultimately to overall Patient satisfaction. To be successful in today’s rapidly evolving, consumer-driven health care marketplace, hospitals and health systems must aggressively protect and promote their brand by maximizing the value of the care experience in the eyes of their patients.